All items will be delivered by Royal Party Rental staff. We like to ensure care with delivery and pick up in order to keep our items clean and without damage, therefore, we do not offer a customer pick up option.

Items will be reserved upon the deposit of 50% of total charges and will need to be paid by valid Debit or Credit Card. *Final payment will be due seven days before delivery is scheduled and can be made by cash, check or any valid credit card. Failure to pay final payment will delay delivery & will result in a late fee.

We do offer last minute reservations depending on what we have the availability to do so depending on inventory . Orders placed within 72 hours of delivery will be charged a surcharge of $75 and full payment must be made to reserve.

Cancellation: Orders canceled within 60 days of event will forfeit the 50% deposit– which will be held on account for future rentals for up to 1 year.
Cancellations within 5 days of event will be charged the full amount of the order with the same conditions.

All items will be delivered by Royal Party Rentals staff… Failure to pay final payment will delay delivery. All items will be delivered at the time and location agreed upon at time of reservation.

Renter or a representative of the renter must be present and will be asked to sign for items and rental agreement.
We strive to be on time if not even a little early, however, if for any reason we will be behind schedule (due to traffic delay, weather, or a situation beyond our control) we will be in constant contact with renter for updates.

Tables and chairs will be delivered and stacked neatly, no further than 50 feet of where our trailer can be safely parked. Additional fees will apply if items have to be hauled further.

Set up fee: If set up of tables and chairs is needed, there will be a set up fee of $0.50/chair and $1.50/table

Our staff will pick up items at the agreed upon time. The renter, a representative of the renter or venue representative must be present at time of pickup.
All chairs need to be neatly stacked onto the dolly as shown at delivery. Royal Party staff will breakdown tables at time of pickup.

If any item is missing, severely damaged or excessively dirty, the renter will be charged a replacement/cleaning cost. A detailed invoice will be provided to renter.

All dance floors will be set up and taken down by our staff. We provide a portable dance floor, with a heavy duty plywood base and vinyl dancing surface.

Must not be set up in direct sunlight during hot summer months; requires a shaded area, to be placed under a tent, or indoors. Sun and high heat will damage the dance floor surface.

Dance floor options for underneath a 30 wide tent: 12×12, 12×16
Dance floor options for underneath a 40 wide tent: 12×12, 12×16, 16×16, 16×20
We do have the option of smaller dance floor for smaller tents of 20×30 ,20×60 or 20×80 tents. Dance Floor 9×9 , 12×12

All tent rentals will be set up and secured by our staff. It is the responsibility of the renter to ensure there are no underground pipes, wiring, sewage or anything else that could be damaged or interfere with the tent stakes. Stakes are driven anywhere from 30-42” underground. It is requested that renter calls 811 to have a utility company come out and mark all underground lines prior to tent delivery.
Royal Party Rentals will not be held liable for any underground damage due to incorrect information or markings.

There will be an additional fee of $200 for a tent to be set up on asphalt. Filling of holes left in asphalt from in ground stakes is available at an additional cost of $150. Tents will not be set up in severe weather. If wind, hail, lightning or any other dangerous weather is to occur, we will wait for it to pass and set up when it is safe to do so. In the event of any unsafe weather during an event (such as high winds or lightning) it is recommended that the tent be evacuated. Please have an evacuation plan in place. In the event of a predicted or actual extreme weather event, Royal Party Rentals may decline to install or may dismantle any equipment for the safety of Royal Party Rentals staff and customers personnel,event attendees and others. It is the responsibility of the renter to secure proper tent permits. (If required)
Customer is responsible for all permits,permissions or inspections required by the law and/or property owners for installation and use of the tents.
The property of tent installation must be suitable, on level ground, and prepared prior to delivery. (Lawn preparation, tree trimming, removal of animal feces, ect.)

Additional charges may occur on the rare occasion that there is hard rock beneath the ground surface that requires heavier equipment and more time to drill through to place stakes.

The renter, or a representative of the renter, must be present to authorize placement of the tent.
***Please read the following list of DO NOT’s while renting one of our tents…
Failure to follow these rules may result in damage to the tent. If damage occurs, renter will be charged for repair or replacement costs.

-Grass must be cut PRIOR to tent set up, there is to be no mowers or weed-eaters used near tent stakes or poles.
-There is to be no use of tape, staple guns, screws, nails, knives or any other tool that could cause damage or create holes in the tent.
-The use of any fire pit or flames of any kind is not permitted underneath or within 60 feet of the tent. Heaters, such as patio heaters can be used
under the tent, but needs to have at least 6 feet of clearance above the unit and 6 feet on each side.
-No silly string or use of crepe streamers directly on the tent as these tend to stain the white tents.
-Do not remove side walls for any reason
-LED lighting only near the tent walls, as other light bulbs could cause
burns on the tent.

Lighting and other decorating instructions:
-If needing to hang string lights or any other decor, please use the strings that hang from the top of the tent walls (which can be shown to you by our staff). Most customers use zip ties, string, fishing line, whichever method you choose but please when removing these ties use a wire tie cutter or scissors only. The use of knives or razor blades could
slip and cut parts of the tent.

Delivery Rates will be added to your estimate or quote sent through email .

Responsibility of all items remains with the renter from time of delivery to the time of pickup. Royal Party Rentalswill not be held responsible for any injury or accident that should occur involving the use of our items. The renter agrees to defend, indemnify and hold harmless Royal Party Rentals from liability and claim for
damages due to bodily injury, death or property damage.